About American Software

American Software, Inc. (American Software) engages in the development, marketing and support activities of a broad range of computer business application software products. The company’s operations are principally in the computer software industry and its products and services are used by clients within the United States and certain international markets. The company has the U.S. offices in Chicago, Miami and international offices in the United Kingdom, India, Germany and New Zealand. The company operates through three major operating segments: Supply Chain Management (SCM), Information Technology Consulting (IT Consulting) and Other. The SCM software business is the company’s core market. The company also offers technology staffing and consulting services through its wholly-owned subsidiary, The Proven Method, Inc., in the IT Consulting segment and it continues to provide limited services to its legacy enterprise resource planning (ERP) clients included in the Other segment. American Software delivers an innovative technical platform that enables enterprises to accelerate their digital supply chain optimization from product concept to client availability via the Logility Digital Supply Chain Platform, a single platform spanning Product, Demand, Inventory, Network Optimization, Supply and Deploy aligned with Integrated Business Planning and Supply Chain Data Management. The company’s Logility Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics fueled by supply chain master data, allowing for the automation of critical business processes through the application of artificial intelligence and machine learning algorithms to a variety of internal and external data streams. The company’s platform allows its clients to create a digital model of their physical supply chain networks that improves the speed and agility of their operations by implementing automated planning processes. These processes regularly analyze business and market signals to better inform product design and development, increase forecast accuracy, optimize inventory across the supply chain source products sustainability, ethically and ensure high client satisfaction. The company’s platform is highly regarded by clients and industry analysts alike. The company serves approximately 805 clients located in approximately 80 countries, largely concentrated within key vertical markets, including apparel and other soft goods, food and beverage, consumer packaged goods, consumer durable goods, wholesale distribution, specialty chemical and other process manufacturing. The company’s software and services are marketed and sold through a direct sales team, as well as an indirect global value-added reseller (VAR) distribution network. The company’s software may be deployed in the cloud or with existing on-premise clients who may require additional components. The company further supports its clients with an array of consulting, implementation, operational and training services, as well as technical support and hosting. The company derives revenue from four sources: subscriptions, software licenses, maintenance and services. The company generally determines SaaS subscription and software license fees based on the breadth of functionality and number of users and/or divisions. Services and other revenues consist primarily of fees from software implementation, training, consulting services, hosting and managed services. The company bills for consulting services primarily under time and materials arrangements and recognize revenue as it performs services. Subscription and maintenance agreements typically are for a three- to five-year term. Strategy The key elements of the company’s strategy are to create sustainable supply chains for its clients; expand strategic relationships; and acquire or invest in complementary businesses, products and technologies. Products and Services The company provides a comprehensive, cloud-architected supply chain management platform that helps its clients manage eight critical planning processes, Product, Demand, Inventory, Supply, Network Optimization, Deploy, Integrated Business Planning and Supply Chain Data Management. Within each of these process areas, the company offers one or more components that clients may leverage independently, in combination, or as a comprehensive solution platform, either in the cloud or on-premise. The company’s supply chain MDM platform and advanced analytics capabilities enable clients to derive new insights and automate planning processes that regularly analyze demand, production, supply and distribution signals to better inform product design and development, increase forecast accuracy, optimize inventory across the global supply chain and in-store and ensure high client satisfaction. While clients can use the company’s software applications individually, it has designed them to be combined as integrated systems to meet specific client requirements. Clients may select virtually any combination of components to form an integrated solution for a particular business problem, from a single module to a multi-module, multiple-user solution incorporating the company’s full range of products. The company’s platform, which may be deployed as a hosted SaaS solution or on-premise, encompasses the following processes and associated components: Product: Streamlines moving product concepts to market, rationalizes complex product lines and drives smart assortment plans and allocation strategies. Includes merchandise and assortment planning, product lifecycle management and traceability. Demand: Improves prediction of true market demand, new product introductions and phase-outs, short life cycle products and promotions. Includes demand planning and optimization, demand sensing, pricing and promotion analysis, causal forecasting, life cycle planning and proportional profile planning. Inventory: Includes inventory planning and optimization. Supply: Maximizes throughput and satisfies market demand every day. Includes supply planning and optimization, manufacturing planning and optimization, vendor management, quality control and compliance and sourcing management. Network Optimization: Better assess complex trade-offs while optimizing capacity and network flows for conflicting priorities. Deploy: Positions supply to quickly meet demand requirements with smart allocation. Includes allocation and automated order promising. Integrated Business Planning: Guides business resources to meet revenue, profitability and customer service goals. Includes annual planning, long-term planning and S&OP. Supply Chain Data Management: Gains access to tailored data integration, machine learning and advanced analytics without the headaches of custom development. Includes data management, machine learning and artificial intelligence and advanced analytics. Additional Products and Services Through its wholly-owned subsidiary, The Proven Method, Inc., the company provides technology staffing and services to a diverse client base to solve business issues. These services include professional services, product management and project management outsourcing; staff augmentation for cloud, collaboration, network and security; social media and analytic marketing. The company also continues to provide software, support and services related to its legacy American Software ERP products, which include its e-Intelliprise solution and e-applications for various integrated business functions. Client Support and Maintenance The company provides its clients with ongoing product support services, which are included in subscription fees. For licenses, the company enters into support or maintenance contracts with clients for an initial one- to three-year term, billed annually in advance, with renewal for additional periods thereafter. Under both subscription and license contracts, the company provides telephone consulting, product updates and releases of new versions of products previously purchased by the client, as well as error reporting and correction services. The company provides ongoing support and maintenance services on a seven-days-a-week, 24-hours-a-day basis through telephone, email and web-based support, using a call logging and tracking system for quality assurance. Consulting Services Clients frequently require services beyond the company’s standard support and maintenance. To meet those clients’ needs, the company’s professional services team provides specialized business and software implementation consulting, development and configuration, system-to-system interfacing and extensive training and certification. The company offers these services for an additional fee, usually based upon time and materials utilized. The company provides the following professional services to its clients: Cloud Hosting and Managed Services: The company’s clients can deploy its software in a hosted or on-premise environment. Companies may choose and then adjust the deployment methodology and services that best suit their individual needs as their business changes and their IT strategies evolve. Managed Services leverage the company’s resources to assist and augment the client’s technical and operational needs on a day-to-day basis. The company also has some clients for which it operates the software on a daily basis in support of their supply chain operations. Implementation and Training Services: The company offers its clients a professional and proven program that facilitates rapid implementation of its software products. The company’s consultants help clients define the nature of their project and proceed through the implementation process. The company establishes measurable financial and logistical performance indicators and then evaluate them for conformance during and after implementation. The company offers training for all users and managers. Implementation of the company’s products typically requires three to nine months, depending on factors, such as the complexity of a client’s existing systems, breadth of functionality and number of business units and users. The company also offers its clients post-delivery professional services consisting primarily of implementation and training services, for which it typically charges on a daily basis. Clients that invest in implementation services receive assistance in integrating the company’s software with existing enterprise software applications and databases. Additional services may include post-implementation reviews and benchmarks to further enhance the benefits to clients and training and user certification programs can help the company’s clients gain even greater benefits from its robust planning platform. Clients The company delivers its software and services to clients in a variety of industries, including apparel and other soft goods, food and beverage, fast moving consumer goods, consumer durable goods and process and chemical manufacturing. The company’s clients are Bondi Sands Australia Pty Ltd; Black Rifle Coffee Company; Interlock USA, Inc.; Jump Design Group, Inc.; Dometic Group AB; Caribou Coffee Company; Johnson Controls; Kontoor Brands, Inc.; GOJO Industries, Inc.; Dole Fresh Vegetables, Inc.; Johnson Controls; Hitachi AC Europe SAS; Lacoste; Hasbro, Inc; Great Lakes; Cheese Company, Inc.; Le Creuset Group AG; Lacrosse Footwear; Herbalife International of America, Inc.; Groupo Herdez; Libbey Glass LLC; Neatfreak; L'Oreal USA, Inc; Hostess Brands; LINDSAY CORPORATION; Patagonia; MGA Entertainment; J. R. Simplot Company; Moen; PVH Corp.; Omega Pharma International NV; J.D. Irving, Limited; Mustad Netherlands B.V.; Red Wing Shoe Company; Reynolds Consumer Products LLC; Jackson Family Wines; One World Technologies, Inc.; Renfro; Rodan & Fields, LLC; Mazoon Dairy Company SAOC; Otter Products, LLC; Rocky Brands, Inc.; Sunovion Pharmaceuticals, Inc.; Niagara Bottling; Parker Hannifin Corporation; SPANX; Vitalus Nutrition, Inc.; Ready Pac Foods, Inc.; Pattonair Ltd.; Stichd B.V.; Process & Chemical; Sauer Brands, Inc; Sandvik; Town & Country Living; Ansell Limited; Sazerac Company; Savant Technologies LLC (GE Lighting); Urban Outfitters; Avery Dennison Corporation; Sunny Delight Beverages Company; The Starco Group; Workwear Outfitters, LLC; BERICAP Holding GMBH; Taylor Fresh Foods; Thermo Fisher Scientific; Wholesale Distribution / Retail; Berlin Packaging LLC; The J.M. Smucker Company; Thermos LLC; Argosy Trading Company, Ltd; Berry Global; The Spice Tailor Limited; Timken; Big Lots!; Bruni Glass S.p.A; Tillamook County Creamery Association; WEG Equipamentos Eletricos S.A.; Bobs Discount Furniture; Croda Europe Limited;ChemPoint; Detmold Packaging Pty Ltd.; A.O. Smith; Dealer Tire; enVista, LLC; Apex Tools Group, LLC; Ariela & Associates International; Fastenal Company; HollyFrontier Corporation; Ashley Furniture; Bernard Cap Co., Inc.; Hancocks Wine, Spirits and Beer; Huhtamaki; Bio-Medical Devices International; Broder Brothers; Heidelberg Materials US, Inc.; Insmed Incorporated; CertainTeed; C&A Mexico; Mayoreo Ferreteria y Acabados S.A; Intertape Polymer Group; Clarios; Canada Goose; Mom Enterprises, LLC; Kelly Moore Paint Company, Inc; Columbus McKinnon Corporation; Converse, Inc; Screwfix; ORBIS Corporation; Cooper Lighting, LLC; Delta Apparel; The Gem Group, Inc.; Petrobras Distribuidora S.A.; CQMS Razer Pty. Ltd.; Destination XL; The Home Depot; Plastic Packaging Technologies, LLC; Electrical Home-Aids Pty Limited (Godfrey's); Finish Line; Trelleborg Wheel Systems; Sonoco Products; Glen Raven, Inc.; Foot Locker, Inc.; US Autoforce; Universal Fiber Systems; Global Resources International, Inc; Hunkemoller International BV; Woolworths Group Ltd; Yazaki; Husqvarna AB; Hunter Boot Ltd; ICL, Inc.; and Jockey International. The company typically experiences a slight degree of seasonality, reflected in a slowing of services revenue during the winter holiday season, which occurs in the third quarter of its fiscal year (year ended April 30, 2023). Competition The company’s existing competitors include, but are not limited to: Large ERP application software vendors, such as SAP, Oracle and Infor, each of which offers sophisticated ERP software that currently, or may in the future, incorporate supply chain management, advanced planning and scheduling, warehouse management, transportation, collaboration or S&OP software components; Vendors focusing on the supply chain application software market, including but not limited to, Blue Yonder, o9 Solutions, Kinaxis and OM Partners; and Other business application software vendors that may broaden their product offerings by internally developing, acquiring or partnering with independent developers of supply chain management software. Sales and Marketing The company sells its products globally through direct and indirect sales channels. The company conducts its principal sales and marketing activities from its corporate headquarters in Atlanta, Georgia and have North American sales and/or support offices in Chicago and Miami. The company manages sales and/or support outside of North America from its international offices in the United Kingdom, India, Germany and New Zealand. In addition to its direct sales force, the company has developed a network of VARs who assist in selling its products globally. Located in North America, South America, Mexico, Europe, South Africa and the Asia/Pacific region, these independent distributors and resellers distribute the company’s product lines domestically and in foreign countries. These vendors typically sell their own consulting and systems integration services in conjunction with contracts for its products. The company’s global distribution channel consists of 20 organizations with sales, implementation and support resources serving clients in approximately 80 countries. Marketing and communications contribute significantly to the company’s growth and the demand for its products and services in the market. The company raises market awareness of its brands and engage with the prospective market through concentrated marketing and communications programs. The company does this through a variety of marketing efforts, including public and media relations, direct marketing, advertising, events and industry influencers. The company also collaborates and participates in a variety of global industry associations, such as those organized by the Association for Supply Chain Management, the Council of Supply Chain Management Professionals and the Institute of Business Forecasting. History American Software, Inc. was founded in 1970. The company was incorporated in Georgia in 1970.