About Commvault Systems

Commvault Systems, Inc. (Commvault) provides its customers with a data protection platform that helps them secure, defend and recover their most precious asset, their data. The company provides these products and services for their data across the following environments: on-premises, hybrid, or multi-cloud. The company’s data protection offerings are delivered via self-managed software, software-as-a-service (SaaS), integrated appliances, or managed by partners. The company’s platform drives automation, reduces complexity, reigns in data fragmentation, and helps accelerate a customer’s cloud journey with a holistic approach to protecting, managing, and securing data. The company’s comprehensive solutions address the critical aspects of modern data protection, from data security to data recovery, data governance and compliance, in a flexible and scalable platform. The company’s technology and service offerings provide the broadest set of capabilities in the industry, which enables customers to scale their data wherever it resides. Products Commvault helps customers protect their data in a hybrid multi-cloud environment. Commvault delivers a portfolio of products and services to effectively secure, defend and recover data from ransomware attacks or any other threats. The company’s solutions create an intuitive data protection experience across customer-managed enterprise software and SaaS-delivered cloud native solutions that mitigate data sprawl, facilitate cloud adoption, and meet customers wherever they are on their journey to modernize and transform their enterprise IT environment. These offerings are organized into four categories - Data Recovery, Data Compliance & Governance, Data Storage, and Data Security. Commvault's platform is managed through a single pane of glass called the Commvault Command Center. The Command Center provides configuration values and streamlined procedures for data protection and recovery tasks. Customers use the Command Center to establish their data protection environment, identify content to be protected, and initiate and monitor backups and restores. The main navigation pane provides customers with easy access to various components, including downloads, forms, analytics, and monitoring. The Command Center provides a controlled foundation for self-service, helping to reduce the load on administrators and IT support staff. Data Recovery Commvault Backup and Recovery (‘CBR’) is designed to meet the needs of any size business protecting workloads across all locations: hybrid environments, including on-premise and multiple cloud providers; physical servers; virtual machines; applications and databases; endpoint devices; cloud applications; and more. CBR provides backup, verifiable recovery and cost-optimized cloud workload mobility, helping to ensure data availability and granular recovery, even across multiple clouds. The company’s simplified backup and recovery solution allows customers to protect all workloads – cloud, virtual machines (‘VMs’), containers, applications, databases and endpoints – from the Command Center. Commvault Disaster Recovery (‘CDR’) provides an easy-to-use replication and disaster recovery solution from a single extensible platform, all managed through the Command Center. Commvault’s standalone disaster recovery solution is easy to implement. It provides recovery orchestration and recovery validation for enterprise workloads across on-premise and leading clouds. Commvault Complete Data Protection is a comprehensive, easy-to-use data protection solution that combines CBR with CDR. It delivers backup, replication, and disaster recovery for all workloads, on-premises, in the cloud, across multiple clouds, and in hybrid environments. It provides trusted recovery of data and applications, virtual machines, and containers, along with verifiable recoverability of replicas, cost-optimized cloud data mobility, security and resilient ransomware protection. Metallic Data Protection as-a-service (‘Metallic’) delivers data protection technology with the simplicity and agility of SaaS, getting companies up and running to protect critical business data within minutes. Powered by Commvault’s intelligent data protection platform, Metallic delivers enterprise-grade data protection as a service on a cloud platform, with advanced built-in security controls. Metallic offerings include data protection for Office 365, virtual machines and Kubernetes, databases, files, Dynamics 365, Salesforce and endpoints. Data Compliance & Governance Commvault's Data Insights portfolio is an integrated family of solutions for actionable insights, combining Commvault Data Governance, Commvault File Storage Optimization, and Commvault eDiscovery and Compliance. These solutions can operate independent of Commvault Complete Data Protection or as part of a combined solution to maximize data protection capabilities for any business. This means that customers can gain insights to data that isn’t protected by Commvault to drive analytics and other tasks. Data Storage Hyperscale X Commvault HyperScale X is an intuitive, easy-to-deploy and scale-out, integrated data protection solution to help enterprises transition from legacy scale-up infrastructures. It provides security and resiliency to accelerate an organization’s digital transformation journey as they move to hybrid cloud, container and virtualized environments. Its flexible architecture allows customers to get up, run quickly and scale. HyperScale X technology accelerates hybrid cloud adoption with an integrated solution that delivers comprehensive data protection for all workloads, including containers, VMs and databases, from a single, extensible platform. With HyperScale X, customers can leverage the entire Commvault portfolio giving them access to all the features, functions, and industry leading integration with applications, databases, public cloud environments, hypervisors, operating systems, NAS systems and primary storage arrays, wherever the data resides. It is available in two form factors giving customers the flexibility to choose an implementation based on specific needs and preferences: Commvault HyperScale X Appliance: A fully integrated data protection appliance that streamlines operations and infrastructure and is ideally suited for smaller deployments that want the simplicity of an all-in-one integrated appliance from a single vendor. Commvault HyperScale X Reference Architecture: The company’s pre-validated designs for popular server platforms provides greater flexibility and allows customers to leverage existing vendor relationships and is ideally suited for larger environments that require greater scale. Metallic Recovery Reserve Metallic Recovery Reserve (‘MRR’) is the ‘easy button’ to adopt secure and scalable cloud storage in minutes — delivering against an organization's hybrid cloud strategy, without the need for additional cloud expertise. It is an integrated, air-gapped cloud storage target that enables IT organizations to efficiently adopt cloud storage for CBR, HyperScale X or Metallic – to ease digital transformation, save costs, reduce risk and scale. Data Security Leveraging patented deception technology, Metallic ThreatWise combines sophisticated early warning and early action with comprehensive data protection. It enables businesses of every size to neutralize attacks before they cause harm; detecting and diverting zero-day attacks that evade conventional detection technology and circumvent security controls. Professional & Customer Support Services Commvault offers a wide range of professional and customer support services to complement its product portfolio. The company offers multiple levels of service that can be tailored to the company’s customers’ needs. The company’s services consist of: Real-Time Support Customers have 24/7 access to support with the company’s support staff available by phone for first responses and to manage resolutions. The company’s customers also have access to an online support database for help with troubleshooting and operational questions. Innovative use of web-based diagnostic tools provides problem analysis and resolution. The company’s solution design is also an important element in the company’s comprehensive customer support, including ‘summary of findings’ problem analysis, intelligent alerting and troubleshooting assistance. Broad Expertise The company’s support engineers have extensive knowledge of complex applications, servers and networks. The company proactively takes ownership of the customer’s problem. The company has also developed and maintain a knowledge library of storage systems and software products to further enable the company’s support organization to resolve customer problems. Global Operations The company offers its global customer support from physical locations around the world, which allows the company to provide 24/7 support. The company’s cloud-based support system creates a virtual global support center combining these locations to allow for the fastest possible resolution times for customer incidents. The company has designed its support infrastructure to be able to scale with the increasing globalization of the company’s customers. Customer Success Options The company offers various enhanced Customer Success options, including the Enterprise Success Program (‘ESP’) and Metallic Customer Success. The company’s ESP provides industry experts who provide strategic guidance and technical advice, alongside Success Account Managers, who are all focused on proactively helping the company’s enterprise customers to achieve their goals and are aligned to their business initiatives. The entire program is centered around driving customer adoption, customer satisfaction and quick time to value. Technology Consulting Services The company’s technical consultants ensure that the data protection environment is designed for optimal results, configured quickly, and is easy to maintain. The company offers architecture design; implementation; personalization; data migration; and health assessment services. In addition, the company offers customers staff-augmentation options via resident support engineers to assist with rapid expert deployment and operation of the Commvault suite. Ransomware Recovery Services Commvault Readiness Solutions provide the resources and expertise to quickly accelerate returning to normal business operations through the proper design, implementation, administration, and support of the company’s customers' data protection environment. Education Services The company offers training content for learners at all levels, with basic, intermediate, and expert certifications available. The company also provides a selection of self-paced online content for the company’s products in its On-Demand Learning Library. Remote Managed Services The Commvault Remote Managed Services offering complements the company’s software and SaaS platforms, providing results-oriented data protection to customers worldwide. Commvault experts provide secure, reliable, and cost-effective remote monitoring and management of the company’s customers' data protection environment. Customers The company’s customer base spans thousands of organizations across a variety of sizes, including large global enterprise companies, and small or mid-sized businesses and government agencies. The company supports customers in a range of industries, including banking, insurance and financial services, government, healthcare, pharmaceuticals and medical services, technology, legal, manufacturing, utilities and energy. Strategic Relationships An important element of Commvault’s strategy is to establish partnerships that support development, marketing, selling and implementation of the company’s technology solutions. The company has established the following types of strategic relationships: Alliance and Technology Partners: The company maintains strategic product and technology relationships with industry leaders to ensure that the company’s products are integrated with, supported by and add value to the company’s partners’ portfolios. Collaboration with these market leaders allows the company to provide applications that enable the company’s customers to improve data and information management efficiency. The company also maintains relationships with a broad range of industry operating system, application and infrastructure vendors to verify and demonstrate the interoperability of the company’s portfolio with their equipment and technologies. Distributors, Value-Added Reseller, Systems Integrator, Corporate Reseller and Original Equipment Manufacturer Relationships: The company’s network of resellers bundle or sell the company’s solutions together with their own products, and the company’s value-added resellers resell the company’s solutions independently. In order to broaden the company’s market coverage, the company works with its global original equipment manufacturer (‘OEM’) partners, investing significant time and resources to deliver unique, joint solutions incorporating Commvault solutions. These partners team with the company’s technical, engineering, marketing and sales force to enhance integration, tuning, operational management, implementation and vision for solutions that are designed to meet current and future data protection needs. The company’s alliance managers work directly with global OEM partners to design, deliver and support field activities that make it easier for customers to locate, learn about, and purchase these differentiated solutions. Additionally, the company has a non-exclusive distribution agreement with Arrow Enterprise Computing Solutions, Inc. (‘Arrow’), a subsidiary of Arrow Electronics, Inc. Arrow's primary role is to enable a more efficient and effective distribution channel for the company’s products and services by managing the company’s reseller partners and leveraging their own industry experience. Sales generated through the company’s distribution agreement with Arrow accounted for 37% of the company’s total revenue in the year ended March 31, 2023. Service Provider Partners: The company’s solutions are the data protection platform for many service providers, which provide cloud-based solutions to customers worldwide. The company partners with a broad ecosystem of managed service providers and cloud partners to effectively deliver data protection-as-a-service solutions based on Commvault solutions across geographies, vertical markets and offerings. Competition The company’s primary competitors in the data protection software applications market, each of which has one or more products that compete with a part of or the company’s entire product suite, include Dell-EMC, IBM, Veritas, Veeam, Rubrik, Cohesity, Druva, and Avepoint. Sales and Marketing The company sells its data protection solutions to businesses of all sizes, and government agencies. The company sells through its global direct sales force and partner channels. The company has a variety of marketing programs designed to create brand awareness and market recognition for the company’s product offerings and sales lead generation. The company’s marketing efforts include sales campaigns, webinars, active participation at trade shows, technical conferences and seminars; advertising; content development and distribution; public relations; social media; industry analyst relations; publication of technical and educational articles in industry journals; sales training; and preparation of competitive analyses. In addition, the company’s strategic partners augment the company’s marketing and sales campaigns through seminars, trade shows, joint public relations and advertising campaigns. The company’s customers and strategic partners provide references and recommendations that the company often feature in external marketing activities. Research and Development The company’s research and development expenses were $141.8 million in the year ended March 31, 2023. Intellectual Property and Proprietary Rights More than 1,350 patents have been issued to Commvault globally as a result of the company’s strategic patenting. The company also has established proprietary trademark rights in markets across the globe, and Commvault owns hundreds of worldwide trademark registrations and pending registration applications. Government Regulations The company is subject to global laws and regulations that govern or restrict the company’s business and activities in certain countries and with certain persons, including the U.S. Commerce Department’s Export Administration Regulations and economic and trade sanctions regulations maintained by OFAC, as well as anti-bribery and anti-corruption laws and regulations, including the FCPA and the U.K. Bribery Act. History CommVault Systems, Inc. was founded in 1988. The company was incorporated in Delaware in 1996.