About Progress Software

Progress Software Corporation (Progress) provides enterprise software products for the development, deployment and management of high-impact business applications. The company operates in North America and Latin America; Europe, the Middle East and Africa (EMEA); and Asia and Australia (Asia Pacific), through local subsidiaries, as well as independent distributors. The company’s products are generally sold as perpetual licenses, but certain products also use term licensing models and its cloud-based offerings use a subscription-based model. More than half of the company’s worldwide license revenue is realized through relationships with indirect channel partners, principally independent software vendors, original equipment manufacturers, distributors and value-added resellers. Independent software vendors develop, and market applications using its technology and resell the company’s products in conjunction with sale of their own products that incorporate its technology. Original equipment manufacturers are companies that embed the company’s products into their own software products or devices. Value-added resellers are companies that add features or services to its product, then resell it as an integrated product or complete ‘turn-key’ solution. The company distributes its products through various channel partners, including ISVs, OEMs and systems integrators. The company also licenses its products under term or subscription arrangements. Products With Progress, businesses can automate and optimize the process by which applications are developed, deployed and managed. Progress OpenEdge: An application development platform for running business-critical applications needing high-performance, high availability and flexible deployment options for extensibility, scalability, security and performance. Progress Chef: DevOps/DevSecOps automation software to achieve secure, continuous delivery of critical applications and infrastructure. Progress Developer Tools: The comprehensive software development tooling collection, including .NET and JavaScript UI components for web, desktop and mobile applications, reporting and report management tools and automated testing and mocking tools. Progress Kemp LoadMaster: Flexible application delivery and security product offering cloud-native, virtual and hardware load balancers. Progress MOVEit: Managed File Transfer software for managing and controlling the movement of sensitive files, securing them both at-rest and in-transit, and ensuring strict adherence to compliance requirements. Progress DataDirect: Secure data connectivity tools for Relational, NoSQL, Big Data and SaaS data sources. Progress WhatsUp Gold: Network infrastructure monitoring software providing complete visibility of all network devices, servers, virtual machines, cloud and wireless environments to find and fix network problems. Progress Sitefinity: Digital Experience Platform foundation, delivering intelligent, ROI-driving tools for marketers and an extensible platform for developers to create engaging, cross-channel digital experiences. Progress Flowmon: Network security and visibility product with automated response across hybrid cloud ecosystems. Progress Corticon: Decision automation platform to transform user experiences by streamlining and automating complex business rules—without having to code. Progress MarkLogic: Data agility platform to securely connect data and metadata, create and interpret meaning, and consume high-quality contextualized data across the enterprise software system. Progress Semaphore: Semantic AI platform that transforms data into meaningful insights, empowering organizations to manage knowledge models, and to automatically extract and classify meaning from both structured and unstructured data. Product Development The company’s primary development offices are located in Burlington, Massachusetts; Morrisville, North Carolina; Alpharetta, Georgia; Madison, Wisconsin; Sofia, Bulgaria; Limerick, Ireland; Brno, the Czech Republic; and Bengaluru and Hyderabad, India. Customers The company sells its products globally through several channels: directly to end users and indirectly through ISVs, OEMs, systems integrators, VARs and distributors. Sale of the company’s products through its direct sales force have historically been to business managers or IT managers in corporations and governmental agencies. The company also targets developers who create business applications, from individuals to teams, within enterprises of all sizes. The company also sells its products through indirect channels, primarily ISVs. OEMs, and value-added resellers (VARs), who embed or add features to its products as part of an integrated solution. The company uses distributors and resellers, both internationally and domestically. More than half of the company’s license revenues are derived from these indirect channels. Independent Software Vendors The company’s ISVs cover a broad range of markets, offer an extensive library of business applications and is a source of recurring revenue. Original Equipment Manufacturers The company enters into arrangements with OEMs in which the OEM embeds its products into its solutions, typically either software or technology devices. OEMs typically license the right to embed the company’s products into their solutions and distribute those solutions for initial terms ranging from one to three years. Historically, most of the company’s OEMs have renewed their agreements upon the expiration of the initial term. Value Added Resellers, Systems Integrators and Distributors The company enters into arrangements with VARs in which the VAR adds features or services to its products, then resells those products as an integrated product or complete turn-key solution. Systems Integrators typically have expertise in vertical or functional markets: they resell the company’s products by bundling them with their broader service offerings or refer sales opportunities to its direct sales force. Distributors resell the company’s products, services and support within their territories. Sales and Marketing The company sells its products through its direct sales force and indirect channel partners. The company’s sales and field marketing groups are organized primarily by geographic region (i.e. North America, EMEA, Latin America, and Asia Pacific). The company’s international operations provide focused local sales, support and marketing efforts and are able to respond directly to changes in local conditions. The company uses its inside sales teams to enhance its direct sales efforts and to generate new business and follow-on business from existing customers. The company’s marketing personnel conduct a variety of marketing engagement programs designed to create demand for its products, enhance the market readiness of its products, raise the general awareness of its products, generate leads for the sales organization and promote its various products. These programs include press relations, analyst relations, investor relations, digital/web marketing, marketing communications, participation in trade shows and industry conferences, and production of sales and marketing literature. The company’s marketing efforts focus on driving traffic to its websites, generating high quality sales leads and building visibility for its corporate and product brands. Customer Support The company’s customer support staff provides telephone and Web-based support to end users, application developers and OEMs. Customers purchase maintenance services entitling them to software updates, technical support and technical bulletins. Maintenance is generally not required with those products sold under perpetual license agreements and is purchased at the customer's option. The company provides support to customers primarily through its main regional customer support centers in Burlington, Massachusetts; Morrisville, North Carolina; Alpharetta, Georgia; Madison, Wisconsin; Limerick, Ireland; Rotterdam, The Netherlands; Brno, the Czech Republic; Bengaluru, India; Hyderabad, India; Singapore; and Sofia, Bulgaria. Local technical support for specific products is provided in certain other countries as well. Professional Services The company’s global professional services organization delivers business solutions for customers through a combination of products, consulting and education. The company’s consulting organization offers project management, implementation services, custom development, programming and other services. The company’s consulting organization also provides services to web-enable existing applications or to take advantage of the capabilities of new product releases. The company’s education organization offers numerous training options, from traditional instructor-led courses to advanced learning modules available via the web or on digital media. The company’s services offerings include application modernization; infrastructure automation; development operations; data management, managed database services; performance enhancements and tuning; and analytics/business intelligence. History Progress Software Corporation was founded in 1981. The company was incorporated in 2015.