About Radiant Logistics

Radiant Logistics, Inc. and its consolidated subsidiaries operate as a third-party logistics company. The company provides technology-enabled global transportation and value-added logistics solutions primarily in the United States and Canada. The company services a large and diversified account base across a range of industries and geographies, which is supported from an extensive network of operating locations across North America, as well as an integrated international service partner network located in other key markets around the globe. The company provides these services through a multi-brand network, which includes over 100 operating locations. Included in these operating locations are a number of independent agents, who are also referred to as ‘strategic operating partners,’ that operate exclusively on the company's behalf, and approximately 25 company-owned offices. As a third-party logistics company, the company has a vast carrier network of asset-based transportation companies, including motor carriers, railroads, airlines and ocean lines in its carrier network. Through the company’s operating locations across North America, the company offers domestic, international air and ocean freight forwarding services and freight brokerage services, including truckload services, less than truckload (‘LTL’) services, and intermodal services, which is the movement of freight in trailers or containers by combination of truck and rail. The company’s primary business operations involve arranging the shipment, on behalf of the company’s customers, of materials, products, equipment, and other goods that are generally larger than shipments handled by integrated carriers of primarily small parcels, such as FedEx, DHL, and UPS, including arranging and monitoring all aspects of material flow activity utilizing advanced information technology systems. The company also provides other value-added logistics services, including materials management and distribution services (collectively, ‘materials management and distribution’ or ‘MM&D’ services), customs house brokerage (‘CHB’) services and global trade management (‘GTM’) services to complement the company’s core transportation service offering. The company expects to grow its business organically and by completing acquisitions of other companies with complementary geographical and logistics service offerings. The company’s organic growth strategy will continue to focus on strengthening existing and expanding new customer relationships leveraging the benefit of the company’s technology platform, while continuing its efforts on the organic build-out of the company’s network of strategic operating partner locations. In addition to its focus on organic growth, the company will continue to search for acquisition candidates that bring critical mass from a geographic and purchasing power standpoint, along with providing complementary service offerings to the current platform. As the company continues to grow and scale its business, it also remains focused on leveraging its back-office infrastructure and technology systems to drive productivity improvement across the organization. The company services a large and diversified account base consisting of consumer goods, food and beverage, electronics and high-tech, aviation and automotive, military and government, and manufacturing and retail customers. The company provides worldwide supply chain services, which include international air and ocean services that complement the company’s domestic service offerings. The company’s offerings include heavyweight and small package air services, providing same day (next flight out) air charters, next day a.m./p.m., second day a.m./p.m., as well as time-definite surface transport moves. In addition to the company’s core transportation service offerings, the company provides value-added supply chain services, including MM&D, CHB, and GTM services. Cascade Enterprises of Minnesota, Inc. (‘Cascade’), a privately held company based in Minnesota that has operated as a strategic operating partner under the company’s Airgroup brand since 2007 that provides a full range of domestic and international transportation and logistics services across North America, in 2022. Strategy A primary component of the company’s business strategy is the continued development of advanced information systems to provide accurate and timely information to the company’s management, strategic operating partners and customers. The company’s strategies are to leverage the people, process and technology available through a central platform; and develop and maintain strong customer relationships. Operations Through the company’s operating locations across North America, the company offers domestic and international air and ocean freight forwarding services and freight brokerage services, including truckload services, LTL services, and intermodal services, which is the movement of freight in trailers or containers by combination of truck and rail. As a third-party logistics provider, the company’s primary business operations involve arranging the shipment, on behalf of the company’s customers, of materials, products, equipment and other goods that are generally larger than shipments handled by integrated carriers of primarily small parcels, such as FedEx, DHL and UPS, including arranging and monitoring all aspects of material flow activity utilizing advanced information technology systems. The company also provides other value-added supply chain services, including MM&D, CHB, and GTM, to complement the company’s core transportation service offering. As a non-asset-based provider, the company generally does not own the transportation equipment used to transport the freight. The company generally expects to neither own nor operate any material transportation assets and, consequently, arrange for transportation of the company’s customers’ shipments via trucking companies, commercial airlines, air cargo carriers, railroads, ocean carriers and other non-asset-based third-party providers. The company selects the carrier for a shipment based on route, departure time, available cargo capacity and cost. The company may charter cargo aircraft and/or ocean vessels from time to time depending upon seasonality, freight volumes and other factors. The company is organized functionally in two geographic operating segments: U.S. and Canada. The company’s transportation services for both the U.S. and Canada segments can be broadly placed into the categories of freight forwarding and freight brokerage services: Freight Forwarding: As a freight forwarder, the company operates as a non-asset-based carrier providing domestic and international air and ocean freight forwarding services. The company’s freight forwarding operations involve obtaining shipment or material orders from customers, creating and delivering a wide range of logistics solutions to meet customers' specific requirements for transportation and related services, and arranging and monitoring all aspects of material flow activity utilizing advanced information technology systems. The company arranges for transportation of its customers’ shipments via trucking companies, commercial airlines, air cargo carriers, ocean carriers and other asset-based and non-asset-based third-party providers. The company selects the carrier for a shipment based on route, departure time, available cargo capacity and cost. The company charters cargo aircraft from time to time depending upon seasonality, freight volumes and other factors. Freight Brokerage: The company also provides significant bi-modal brokerage capabilities providing truckload, LTL and intermodal services throughout the United States and Canada, which is managed through the company’s centralized service centers in Chicago, Illinois and Toronto, Ontario. The company offers temperature-controlled, dry van, intermodal drayage, and flatbed services and specialize in the transport of food and beverage, consumer packaged goods and frozen food and refrigerated products. As a truck broker, the company matches the customers’ needs with carriers’ capacity to provide the most effective combination of service and price. The company has contracts with a substantial number of carriers allowing the company to meet the varied needs of its customers. As part of the truck brokerage services, the company negotiates rates, track shipments in-transit and handle claims for freight loss and damage on behalf of the company’s customers. For the company’s LTL service, the company employs a point-to-point model that serves as a competitive advantage over the traditional hub and spoke LTL model in terms of faster transit times, lower incidence of damage, and reduced fuel consumption. As an intermodal services company, the company arranges for the movement of its customers’ freight in containers, trailers and rail boxcars, typically over long distances of at least 750 miles. The company contracts with railroads to provide transportation for the long-haul portion of the shipment and with local trucking companies, known as ‘drayage companies,’ for pickup and delivery. As part of the company’s intermodal services, the company negotiates rail and drayage rates, electronically track shipments in-transit, consolidate billing and handle claims for freight loss or damage on behalf of the company’s customers. To complement the company’s core transportation service offerings, the company also provides a number of value-added services, including MM&D, CHB, and GTM solutions. Information Services The continued enhancement of the company’s information systems and ultimate migration of acquired companies and additional strategic operating partners to a common set of customer-facing and back-office applications is a key component of the company’s growth strategy. The ability to provide accurate real-time information on the status of shipments, as well as enhanced reporting and visibility tools has become increasingly important and that the company’s efforts in this area will result in competitive service advantages. Through the company’s December 2021 acquisition of Navegate the company is also now able to offer customers purchase order and vendor management tools that unlock SKU-level visibility from the manufacturing floor in Asia through final delivery here in the U.S. through the company’s proprietary global trade management platform, which this will allow the company to further differentiate itself in the marketplace. In addition, centralizing the company’s operations into a single transportation management system (rating, routing, tender and financial settlement processes) will continue to drive significant productivity improvement across the company’s network. In the company’s forwarding operations, the company uses a third-party and proprietary transportation management system (Cargowise, SBA Review) and is migrating operations to SAP TM, which are integrated to the company’s third-party accounting system (SAP ECC). These systems combine to form the foundation of the company’s supply-chain technologies, which provides the company with a common set of back-office operating, accounting and customer facing applications. In the company’s brokerage operations, the company utilizes the TEDS system for transportation management and Megatrans and Revenova for intermodal services, and Profit Tools for drayage services. In the company’s warehousing operations, the company uses Microsoft’s Navision and are migrating to Highjump, which uses SAP for order management services. These systems are connected to Epicor and JD Edwards for accounting and financial reporting. The company continues to make gradual progress in migrating these various operating and financial reporting systems to a singular SAP-based platform. The company is taking a phased approach to these migrations and the company continues to transition the company’s freight forwarding services to the company’s SAP-based transportation management system. Future phases will include the transition of the company’s legacy brokerage transportation management and financial reporting systems to SAP ECC. Sales and Marketing The company principally markets its services through its network of company-owned and strategic operating partner locations across North America. Each office is staffed with operational employees to provide support for the sales team, develop frequent contact with the customer’s traffic department, and perform customer service. The company’s network is predominantly represented by strategic operating partners that rely on the company for operating authority, technology, sales and marketing support, access to working capital, the company’s carrier and international partners networks, and collective purchasing power. Through this collaboration, the company’s strategic operating partners have the ability to focus on the operational and sales support aspects of the business without diverting costs or expertise to the structural aspect of their operations, providing the company’s partners with the regional, national and global brand recognition that they would not otherwise be able to achieve by solely serving their local market. History Radiant Logistics, Inc. was incorporated in 2001.