About Teletouch Communications
Teletouch Communications, Inc. offers a suite of wireless telecommunications solutions. The company operates as a authorized services provider and billing agent of AT&T products and services (voice, data, and entertainment) to consumers, businesses and government agencies, operating a chain of 11 retail and authorized agent stores in north and central Texas under its Hawk Electronics brand, in conjunction with its direct sales force, call center operations and various retail eCommerce Websites, including: www.hawkelectronics.com, www.hawkwireless.com and www.hawkexpress.com. The company, through its wholly-owned subsidiary, Progressive Concepts, Inc., operates a national distribution business, PCI Wholesale, primarily serving Tier-1 (AT&T, T-Mobile, Verizon, and Sprint) cellular carrier agents, Tier-2, Tier-3 and rural carriers, as well as auto dealers and smaller consumer electronics retailers with product sales and support available through its direct sales personnel and the Internet at sites, including: www.pciwholesale.com and www.pcidropship.com, among other B2B oriented Websites. Cellular Operations The company acquires, bills, and supports cellular subscribers under a revenue sharing relationship with AT&T. It serves cellular customers in the Dallas /Fort Worth, Texas Metropolitan Statistical Area (MSA), San Antonio, Texas MSA, Austin, Texas MSA, Houston, Texas MSA, East Texas Regional MSA and Arkansas, including primarily the Little Rock, Arkansas MSA. Product sales from the company’s cellular business consist of cellular telephones and accessories sold through its retail stores, the Internet, outside salespeople, and agents. Wholesale Distribution Operations The company operates a national cellular and car audio equipment wholesale distribution and trading business, which serves major carrier agents, rural cellular carriers, smaller consumer and electronic retailers and automotive dealers throughout the United States. The company also maintains certain international customer relationships, primarily in Asia, Europe, and Latin America for its cellular related equipment sales business. The wholesale group acquires, sells and supports all types of cellular telephones (handsets), related accessories, telemetry, car audio and car security products under various direct exclusive distribution agreements with manufacturers. Competition For cellular services, the company’s primary competition is AT&T, as well as the traditional Tier-1 carriers, including Verizon, Sprint, and T-Mobile. Patents and Trademarks The company registered and granted the trademark for its GeoFleet software. It also registered trademarks for its LifeGuard and VisionTrax products. Dispositions In August 2012, the company sold its legacy two-way business, which offered two-way radio products and services, as well as public safety equipment to state, city and local entities, as well as commercial businesses. The company sold the public safety equipment and services under the brand Teletouch PSE (Public Safety Equipment), through direct sales and distribution, including the United States General Services Administration (GSA), BuyBoard (a state of Texas Website operated by the Local Government Purchasing Cooperative), and a Texas multiple awards contract (TXMAS) facility also run by the state of Texas, which allowed products to be sold to all state agencies and authorized local public entities. History Teletouch Communications, Inc. was founded in 1964. The company, a Delaware corporation, was incorporated in 1994.