About Extendicare

Extendicare Inc., through its subsidiaries, provides care and services for seniors across Canada, operating under the Extendicare, Esprit Lifestyle, ParaMed, Extendicare Assist and SGP Partner Network brands. The company is also a private-sector provider of publicly funded home health care services in Canada through its wholly owned subsidiary, ParaMed Inc. (ParaMed). In addition, the company owns and operates retirement communities under the Esprit Lifestyle Communities brand, and provides business-to-business services through its Extendicare Assist division (contract and consulting) and SGP Purchasing Partner Network (SGP) division (group purchasing). Segments The company operates through Long-Term Care; Retirement Living; Home Health Care; and Contract Services, Consulting and Group Purchasing as ‘Other Operations’. Long-Term Care (LTC) This segment owns and operates 58 LTC homes with capacity for 8,137 residents, inclusive of a designated supportive living home (140 suites) and a designated supportive living wing (60 suites) in Alberta, and two retirement wings (76 suites) in Ontario. Retirement Living Under the Esprit Lifestyle Communities brand, this segment owns and operates 11 retirement communities with 1,050 suites. Four of these communities (341 suites) are located in Saskatchewan and seven communities (709 suites) are located in Ontario. The company’s retirement communities provide accommodation and services to private-pay residents at rates set by the company based on the services provided and market conditions. The monthly fees vary depending on the type of accommodation, level of care and services chosen by the resident, and the location of the retirement community. Residents are able to choose the living arrangements suited to their personal preference and needs, as well as the level of care and support they receive as their needs evolve over time. Home Health Care This segment provides home health care services through ParaMed, whose professionals and staff members are skilled in providing complex nursing care, occupational, physical and speech therapy, and assistance with daily activities to accommodate clients of all ages living at home. Provincial governments fund a range of home health care services, and contract these services to providers, such as ParaMed. Other Operations This segment’s other Canadian operations are composed of its management and consulting services provided by Extendicare Assist, and group purchasing services provided by SGP Purchasing Partner Network. This segment leverages its size, scale and operational expertise in the senior care industry to provide contract services and consulting to third-parties through other operations, which are composed of its Extendicare Assist and SGP divisions. Contract Services and Consulting The company, through its Extendicare Assist division, provides a wide range of contract services and consulting to third parties. Extendicare Assist partners with not-for-profit and for-profit organizations, hospitals and municipalities seeking to improve their management practices, quality of care practices and operating efficiencies. Extendicare Assist provides a broad range of services aimed at meeting the needs of its partners, including financial administration, record keeping, regulatory compliance and purchasing. In addition, Extendicare Assist provides consulting services to third parties for the development and redevelopment of LTC homes. Extendicare Assist’s contract services portfolio consisted of 52 LTC homes and retirement communities with capacity for 6,379 residents as of December 31, 2020. Group Purchasing Services The company, through its SGP division, offers purchasing contracts to other senior care providers for food, capital equipment, furnishings, cleaning and nursing supplies, and office products. SGP negotiates long-term and high volume contracts with suppliers that provide members with preferred pricing, thereby providing a means to secure quality national brand-name products, along with a range of services. As of December 31, 2020, SGP provided services to third parties representing approximately 78,900 senior residents across Canada, which increased to 79,900 by January 31, 2021. Business Strategy The company strives to provide quality, person-centred care through compassionate caregivers across the continuum of care – offering the services seniors need wherever they need it as they age and their care needs change – and to be an employer of choice in the communities in which the company operates. The company intends to continue to grow its third-party services offerings to gain market share and capitalize on the organic growth in the Canadian seniors care market. The company’s core long-term care services are complemented by a primary home health care platform operating under the ParaMed banner and a private-pay retirement business operating under the Esprit Lifestyle Communities banner, as well as improving management/consulting and group purchasing divisions. The company has continued to improve Esprit through acquisition and development, and to pursue private-pay home health care opportunities with the intent to diversify its revenue streams to achieve a balance between government and privately funded activities. The company’s core long-term care services are complemented by a market leading home health care platform operating under the ParaMed brand. Strategic investments in systems and ongoing transformation of the company’s processes are designed to enable volume growth in line with the market, while improving efficiency and resulting profitability. The company’s private-pay retirement business operates under the Esprit Lifestyle Communities brand. The company continues to consider new developments and expansions in secondary markets where supply and demand dynamics are favourable. History Extendicare Inc. was founded in 1968. The company was incorporated in 1968.