About The Toronto-Dominion Bank

The Toronto-Dominion Bank and its subsidiaries (TD or the bank) provides various financial products and services. The company serves more than 27.5 million customers in four key businesses operating in a number of locations in financial centres around the globe: Canadian Personal and Commercial Banking, including TD Canada Trust and TD Auto Finance Canada; U.S. Retail, including TD Bank, America's Most Convenient Bank, TD Auto Finance U.S., TD Wealth (U.S.), and an investment in The Charles Schwab Corporation; Wealth Management and Insurance, including TD Wealth (Canada), TD Direct Investing, and TD Insurance; and Wholesale Banking, including TD Securities. TD also ranks among the world's leading online financial services firms, with more than 16 million active online and mobile customers. The bank owns Wells Fargo's Canadian direct equipment finance business. The bank owns Headlands Tech Global Markets, LLC, a Chicago-based quantitative fixed income trading company. On March 1, 2023, the bank completed its acquisition of Cowen Inc. (Cowen), advancing the Wholesale Banking segment's long-term growth strategy in the U.S. and adding complementary products and services to its existing businesses. The bank owned an approximate 12.4% stake in The Charles Schwab Corporation (Schwab) as of October 31, 2023. Schwab is a leading provider of financial services. Through its subsidiaries, Schwab provides a full range of wealth management, securities brokerage, banking, asset management, custody, and financial advisory services to individual investors and independent investment advisors. Segments The company operates through four key business segments: Canadian Personal and Commercial Banking, U.S. Retail, Wealth Management and Insurance, and Wholesale Banking. Canadian Personal and Commercial Banking segment This segment serves approximately 15 million customers in Canadian personal and business banking. Personal Banking provides a comprehensive suite of deposit, payment and lending products and advice through a network of various branches; automated teller machines (ATM); mobile specialized salesforce; and telephone, mobile and internet banking services. Business Banking offers a broad range of customized products and services to help business owners meet their financing, investment, cash management, international trade, and day-to-day banking needs. Auto Finance provides flexible financing options to customers at point of sale for automotive and recreational vehicle purchases. Merchant Solutions provides point-of-sale payment solutions for large and small businesses. Key Product Groups Personal Banking Personal Deposits - Comprehensive line-up of chequing, savings, and investment products for retail customers. Real Estate Secured Lending - Competitive lending products for homeowners secured by residential properties. Credit Cards and Payments - Proprietary and co-branded credit cards, debit, digital money movement, and payment plans. Consumer Lending - Diverse range of unsecured financing products for retail customers. Business Banking Commercial Banking - Borrowing, deposit and cash management solutions for businesses across a range of industries, including real estate, and agriculture and via specialized financing options, including equipment finance. Small Business Banking - Financial products and services for small businesses. Auto Finance - Offers financing solutions for the prime and non-prime automotive markets, recreational and leisure vehicles, and automotive floor plan financing. Merchant Solutions - Point-of-sale technology and payment solutions for large and small businesses. Business Strategy This segment's business strategies are to provide trusted advice to help its customers feel confident about their financial future; consistently deliver legendary, personal, and connected customer experiences across all channels; deepen customer relationships by delivering One TD and growing across underrepresented products and markets; execute with speed and impact, taking only those risks the company can understand and manage; innovate with purpose for the company's customers and colleagues, and shape the future of banking in the digital age; be recognized as an extraordinary place to work where diversity and inclusiveness are valued; and contribute to the well-being of the company's communities. U.S. Retail segment This segment includes the bank's personal, business banking and wealth management operations in the U.S., as well as the bank's investment in Schwab. Operating under the TD Bank, America's Most Convenient Bank, primarily in the Northeast and Mid-Atlantic regions and Florida. The U.S. Retail Bank serves 10 million customers in stores from Maine to Florida, and via auto dealerships and credit card partner business locations nationwide. Personal Banking provides a full range of financial products and services to customers mainly from Maine to Carolinas and Florida through a network of various stores, ATMs, telephone, and mobile and internet banking services. Business Banking offers a diversified range of products and services to help businesses meet their financing, investment, cash management, international trade, and day-to-day banking needs. Wealth management provides wealth products and services to retail and institutional clients. Key Product Groups Personal Banking Personal Deposits - Full suite of chequing, savings, and Certificates of Deposit products and payment solutions for retail customers offered through multiple delivery channels. Consumer Lending - Diverse range of financing products, including residential mortgages, home equity and unsecured lending solutions for retail customers. Credit Cards Services - TD-branded credit cards for retail customers, private label and co-brand credit cards, and point-of-sale revolving and instalment financing solutions for customers of leading the U.S. retailers delivered through nationwide partnerships. Retail Auto Finance - Indirect retail financing through a network of auto dealers, and real-time payment solutions for auto dealers. Business Banking Commercial Banking - Borrowing, deposit and cash management solutions for the U.S. businesses and governments across a wide range of industries, including floorplan financing by TD Auto Finance throughout the U.S. Small Business Banking - Borrowing, deposit and cash management solutions for small businesses, including merchant services and TD-branded credit cards. Wealth Wealth Advice - Wealth management advice, financial planning solutions, estate and trust planning, and insurance and annuity products for mass affluent, high net worth and institutional clients, delivered by store-based financial advisors, a robo-advisory platform, and a multi-custodial securities-based collateral lending platform. Asset Management - Consists of Epoch Investment Partners Inc. and the U.S. arm of TD Asset Management Inc.'s (TDAM's) investment business. Business Strategy This segment's business strategies are to transform distribution; drive leading customer acquisition and engagement; scale and evolve its cards franchise; become a top U.S. commercial bank; enable wealth offering across TD Bank, America's Most Convenient Bank; and enable world class residential mortgage business. Wealth Management and Insurance segment This segment serves approximately 6 million customers across the wealth and insurance businesses in Canada. Wealth Management offers wealth and asset management products and advice to retail and institutional clients in Canada through the direct investing, advice-based, and asset management businesses. Insurance offers property and casualty insurance through direct response channels and to members of affinity groups, as well as life and health insurance products to customers across Canada. Key Product Groups Wealth Direct Investing - Platforms and resources for self-directed retail investors to facilitate research, investment management and trading in a range of investment products through online, phone and mobile channels. Wealth Advice - Wealth management advice and financial planning solutions for mass affluent, high net worth and ultra-high net worth clients, integrated with other Wealth businesses and the broader Bank. Asset Management - Public and private market investment management capabilities for retail and institutional clients, including a diversified suite of investment solutions designed to provide attractive risk-adjusted returns. Insurance Property and Casualty - Home, auto and small insurance provided through direct channels and to members of affinity groups such as professional associations, universities and employer groups. Life and Health - Credit protection for Canadian Personal Banking borrowing customers, life and health insurance products, credit card balance protection, and travel insurance products, distributed through direct channels and members of affinity groups. Business Strategy This segment's business strategies are to provide trusted advice to help the company's customers feel confident about their financial future; deliver legendary customer experiences through customer-centric innovations and digital leadership; grow and deepen customer relationships, leveraging One TD to provide customers with solutions that meet their unique financial needs; innovate with purpose to optimize processes and enable the company's colleagues to execute with speed and impact; and be an extraordinary place to work where diversity and inclusiveness are valued, and contribute to the well-being of the company's communities. Wholesale Banking segment This segment serves over 17,000 corporate, government, and institutional clients in key financial markets around the world. Operating under the TD Securities brand, Wholesale Banking offers capital markets and corporate and investment banking services to external clients and provides market access and wholesale banking solutions for the bank's wealth and retail operations and their customers. Wholesale Banking's expertise is global, supported by a presence across North America, Europe, and the Asia-Pacific. Lines Of Business Global Markets - Sales, trading and research, debt and equity underwriting, client securitization, prime services, and trade execution services. Corporate and Investment Banking - Corporate lending and syndications, debt and equity underwriting, advisory services, trade finance, cash management, investment portfolios, and related activities. Other - Investment portfolios and other accounting adjustments. Business Strategy This segment's business strategies are to continue to build an integrated North American dealer franchise with global reach; be the top-ranked investment bank in Canada; deliver value and trusted advice in sectors where the company has competitive expertise in the U.S.; leverage its global capabilities to build connected, sustainable franchises in Europe and the Asia-Pacific; continue to grow with and support the company's TD Retail and Wealth partners; invest in an efficient and agile infrastructure, innovation and data capabilities, and adapt to industry and regulatory changes; and be an extraordinary and inclusive place to work by attracting, developing, and retaining the best talent. History The Toronto-Dominion Bank was founded in 1855.