About Unisys

Unisys Corporation (Unisys) is a global information technology (IT) solutions company that powers breakthroughs for the world's leading organizations. The company's clients rely on it to help solve many of their toughest business and technology challenges in highly complex, regulated and heterogeneous environments. The company's solutions and services are provided through global delivery capabilities, which allows it to execute large-scale, rapid technology migration and modernization projects. The company has a long track record of helping clients navigate technological change and architecting innovative solutions that simplify and accelerate digital transformation. Solutions The company provides its global clients with advice and essential capabilities to architect, develop, modernize, implement and integrate the technologies that power their organizations. The company's solutions may be delivered on a standalone basis or through integrated offerings that may incorporate proprietary Unisys products, a Unisys-managed service offering, and/or offerings of its trusted partners. The company regularly collaborates with its global network of partners, to develop joint solution offerings and to build, market and co-sell these joint solutions. Segments The company operates through three segments: Digital Workplace Solutions, Cloud, Applications & Infrastructure Solutions, and Enterprise Computing Solutions. Digital Workplace Solutions (DWS) segment This segment helps clients shape the future of their workplace - in-office, remote, or hybrid - to help employees be more efficient and productive, which improves retention, collaboration and company performance. The company advises and executes the deployment, integration and management of enterprise technologies, applications and data-driven management to orchestrate a seamless workplace experience. The company classifies its DWS offerings as either Modern Workplace or Traditional Workplace. The company's Modern Workplace offerings are proactive, experience-based digital solutions that transform technology support to elevate employee experience, communication and collaboration. The company's Modern Workplace offerings include: Communication and Collaboration: The company supports communication with solutions for designing, deploying, managing and governing complex client ecosystems of unified communications and collaboration (UCC) applications, meeting rooms and third-party productivity tools. Intelligent Workplace Services: The company modernizes and centralizes technology support organizations with solutions that enable proactive and personalized technology support for field, frontline and remote workers, including experience management office (XMO) software, device subscriptions, touchless experience support, and next-generation service desk and field services offerings. Unified Experience Management: The company's Experience-as-a-Service (XaaS) offering is a managed service designed to deliver digital employee experiences. Through a combination of digital experience monitoring software, automation services, AI and machine learning technologies, experience-level agreements and XMO, XaaS proactively identifies employee experience issues and delivers actionable insights for improvement. In addition to implementing automated workflows to prevent issues from recurring, XaaS can predict and resolve issues before they occur. Modern Device Management: The company provides unified endpoint management, virtual desktop infrastructure, and hardware and software asset management solutions for remotely provisioning, tracking, managing and protecting smartphones, tablets, laptops, and Internet of Things devices. The company's Traditional Workplace solutions deliver convenient, efficient technology support services at scale. The company's solutions in areas, such as traditional service desk, device management and field services help clients elevate employee experience and productivity. Cloud, Applications & Infrastructure Solutions (CA&I) segment This segment accelerates digital transformation in the critical areas of cloud migration and management, as well as application and infrastructure transformation and modernization. The company's solutions accelerate multi-cloud adoption and help its clients leverage the flexibility and efficiency of the cloud to deliver business growth. The company's in-house developers also design and build customized enterprise applications that address its clients' needs with long-term support to manage and evolve applications over time. The company's CA&I offerings often incorporate cybersecurity services and solutions to enable secure environments. The company classifies its solutions within CA&I as either Digital Platforms and Applications or Infrastructure. The company's Digital Platforms and Applications (DP&A) solutions include: Cloud Management: The company delivers cloud services that monitor and manage complex multi-cloud environments to control costs and uphold compliance. Hybrid Infrastructure: The company helps transform and manage its client's IT infrastructure, whether they are modernizing their existing infrastructure, integrating with cloud platforms or fully migrating to new platforms. Modern Applications: The company transforms and manages enterprise applications with capabilities to refactor, rebuild, or rearchitect legacy applications for cloud environments. The company also develops cloud-native, tailored applications and implement enterprise software and applications of its technology partners. Data and AI: The company provides services and data engineering capabilities to migrate and modernize data and efficiently manage, govern and analyze it for improved insight and performance. The company also advises clients on their AI strategies for investing, rationalizing, and measuring AI investments and infuse analytics and AI into many of its CA&I solutions, with a focus on delivering business outcomes. Cybersecurity: The company provides advisory, implementation, and management services to streamline security environments and meet rapidly evolving security challenges. The company's Infrastructure solutions include the design, implementation, monitoring, automation and management of dedicated on-premises or hosted infrastructure. Enterprise Computing Solutions (ECS) segment This segment delivers proprietary and hybrid compute capabilities in the cloud and on-premises. The company extends value through services to operate and manage these environments and the application workloads that run on them. The company uses industry expertise to create data-intensive, AI-enabled solutions to provide next-level business outcomes in financial services, travel and transportation, telecommunications, and other industries. The company classifies its solutions within ECS as either License and Support or Specialized Services and Next-Gen Compute. The company's License and Support solutions include ClearPath Forward and other Unisys IP-related licenses and associated support services. ClearPath Forward is an operating and data processing environment for high-intensity enterprise computing. The company's Specialized Services and Next-Gen Compute (SS&C) solutions include: Specialized Services: The company provides services to manage and modernize infrastructure, applications and mission-critical systems that run on or integrate with its proprietary ClearPath Forward operating system or sit within the broader technology stacks of its ECS client base. The company provides application services that help clients overcome large-scale transformation challenges by modernizing legacy applications and ecosystems for clients utilizing both ClearPath Forward and other compute environments. Next-Generation Computing: The company helps clients explore and diversify computing capabilities in areas, including quantum computing and high-performance computing to optimize workload execution in diverse environments. Industry Solutions: The company deploys specialized industry solutions managing complex enterprise workflows for clients (e.g., freight management and distribution and logistics optimization for transportation clients). The company's blend of industry, data and computing expertise, as well as its experience leveraging advanced technologies, such as machine learning and AI, gives it an ability to develop high-value programs and solutions for its ECS client base. Depending on client needs and preferences, the company deploys its solutions in the cloud, in hosted environments, as a service, or on-premises. Other Solutions The company also provides clients with a wide range of micro-market and business process solutions. Through local market teams, the company enables mission critical functions spanning digital mortgage processing for financial services clients, integrated portfolio and investment management for clients with large capital investments, and data aggregation and presentation solutions for public and local law enforcement agencies, among other solutions. These solutions often involve a high level of customization, automation, and in many cases, technology and knowledge that is proprietary to Unisys. Many of the company's business process solutions clients seek to meet requirements for 24x7 operations or to increase business flexibility and operational efficiency through process automation, especially for high-volume or labor and time-intensive workflows. Next-Gen Solutions The company classifies its Modern Workplace, DP&A, SS&C and certain micro-market solutions as its Next-Gen Solutions. These solutions may incorporate advanced technologies, such as AI, machine learning, hyper-automation, or quantum computing and encryption, among others. The company's Next-Gen Solutions create significant cross-sell and up-sell opportunities with its existing clients as well as attract new clients to the Unisys platform of services. The company plans to continue to invest in its Next-Gen Solutions to develop and deliver innovative products and services to effectively support its clients on their business transformation and modernization journeys. Products The company has developed a portfolio of enterprise software and technology solutions. This ecosystem differentiates the company's offerings and may be sold as part of its solutions or, in some cases, provided by its partners directly. Elements of this ecosystem include: Unisys InteliServe An integrated suite of technologies for omnichannel support, advanced analytics, automation, AI, machine learning and identity authentication that transforms service desks into intelligent, user-centric experiences for the modern workplace. PowerSuite Communication and collaboration software that empowers enterprise IT teams to manage, optimize and secure multi-platform UCC environments from a unified set of dashboards. PowerSuite integrates six key areas critical to UCC platform success: user experience, administration and automation, governance, intelligent reporting, monitoring and security analytics. Unisys Logistics Optimization A software application program that optimizes capacity, freight and route processes for the cargo logistics industry and blends AI predictive modeling, ML, proprietary optimizing tools and quantum annealing to compile disparate data sources and enable near real-time decision making with continuous improvement. CloudForte Available for hybrid and multi-cloud environments, CloudForte is a technology framework that helps accelerate the secure movement of data and applications to the cloud, enhancing its CA&I capabilities. It features an automated software-as-a- service system to identify and provision private, public and hybrid cloud services, real-time analytics, and capabilities for industrial grade modernization of legacy applications. ClearPath Forward A secure, scalable operating environment for high-intensity enterprise computing, ClearPath Forward® is hardware-independent. It provides a tested, integrated stack of software products that run on a range of modern, commonly deployed Intel x86 server platforms and select virtualization environments. Clients can deploy it either as an integrated system, as a private cloud via software services or in a public cloud. Revenue from ClearPath Forward licenses and associated support services is reported within the ECS segment. Unisys Stealth Unisys Stealth, which has two main components to it. The main element is Unisys Stealth®(identity) is a comprehensive identity and access management solution supporting multiple biometric modalities. It provides organizations with comprehensive workflows and business rules capabilities to establish and manage trusted identities, secure access to digital and physical resources, and mitigate identity-related risks. The secondary element is Unisys Stealth(core) is a proprietary security software and technology framework that enables trusted identities to access micro-segmented critical assets and safely communicate through encrypted channels. It establishes user authentication, prevents lateral attacker movement and reduces data center, mobile and cloud attack surfaces. It reduces the cost and complexity of securing information and operation technology, allowing organizations to meet compliance and security mandates. Go-to-Market The company markets its products and solutions primarily through a direct sales force and a central marketing department focused on increasing awareness and visibility for its portfolio of solutions and services within the industry, including managing its relationships with industry analysts and consultants who can influence client decisions. Complementing the company's direct sales force, it leverages a select group of resellers and alliance partners to market its solution and services portfolio. In many cases, the company may jointly develops integrated solutions with its partners that it directly or jointly sells to its clients. In certain countries, the company markets primarily through distributors. The company's direct global sales force consists of sales executives focused on attracting new clients and client executives responsible for account retention, services growth and client satisfaction. The company's sales teams work and collaborate closely with industry solution specialists, solution architects and technologists with domain expertise from each segment. To support collaboration and cross-selling across its global client teams, the company's commission structure is based on a combination of individual targets aligned with its business objectives such as growing revenue with existing clients and prospects, expanding its Next-Gen Solutions and generating in-year revenue, among others. Clients The company delivers advanced IT solutions and services to some of the largest commercial and public sector clients around the world. The company's public sector clients primarily consist of state, local and non-U.S. governments and agencies, as well as global not-for-profit organizations. Overall, the company's commercial clients are well-diversified across sectors. However, certain of its enterprise computing and business process solutions have a more concentrated client base, particularly in the areas of travel and transportation, financial services and healthcare. Strategy The company focuses on growing its footprint beyond its core enterprise, financial and public sector clients by expanding its share of mid-market clients. The company's go-to-market focuses on landing typically smaller-scale engagements with prospective clients and then expanding its relationships across additional solutions, segments and geographies. The company's approach to solution development draws from the tools and technologies of its alliance partners, its expertise in solution integration and orchestration, in-house development capabilities and industry expertise. The company utilizes strategic account management processes to proactively lead clients using its traditional solutions on a pathway of transformation into higher-value solutions. Patents, Trademarks and Licenses As of January 31, 2024, Unisys owned over 420 active U.S. patents and over 35 active patents granted in eight non-U.S. jurisdictions. These patents cover systems and methods related to a wide variety of technologies, including, but not limited to, information security, cloud computing, virtualization, database encryption/management and user interfaces. The company has granted licenses covering both single patents and particular groups of patents, to others. Likewise, the company has active licensing agreements granting it rights under patents owned by other entities. Unisys also maintains 25 U.S. trademark and service mark registrations, and over 285 additional trademark and service mark registrations in fifty-four non-U.S. jurisdictions as of January 31, 2024. These marks are valuable assets used on or in connection with its services and products, and as such are actively monitored and protected by Unisys and its agents. Seasonality The company's revenue is affected by factors such as the introduction of new services and solutions, the length of sales cycles and the seasonality of purchases. Research and Development (R&D) The company's R&D expenses were $24.1 million in 2023. History Unisys Corporation was founded in 1886. The company was incorporated in 1984.